Shipping Policy
Thank you for shopping at easemythings.com. We aim to provide a smooth and transparent delivery experience.
All orders are processed within 1–3 business days. Once your order is shipped, you will receive a tracking number via email.
Shipping Time to the US:
Estimated delivery: 10 to 16 business days
All items are shipped directly from our international partner warehouses (primarily in China).
Delivery time may vary based on product demand and customs clearance.
Shipping Costs:
We offer a flat shipping rate of $3 on all orders within the United States.
Enjoy free standard shipping when you spend $15 or more—no hidden handling or packaging fees.
Possible Delays:
Due to customs or high demand periods (e.g., holidays), shipping may occasionally take longer.
Tracking Your Order:
Once your item ships, you’ll receive a tracking number via email. You can track your package anytime by entering your tracking ID on 17Track.
If you have any questions, contact us at support@easemythings.com.
Return & Refund Policy
We want you to be 100% satisfied with your purchase. If something’s not right, we’re here to help.
Returns:
You may request a Return within 7 days of receiving your order if:
-
Wrong Product Received
The item received is different from what was ordered (e.g., wrong color, size, or design). -
Damaged or Defective Item
The product arrived broken, defective, or unusable. Photo/video proof must be provided within 3 days of delivery. -
Size or Fit Issues
For clothing/shoes, if the product doesn't fit as expected. We recommend checking size charts carefully before ordering. -
Product Not as Described
The product differs significantly from the description or images provided on our website. -
Change of Mind / No Longer Interested
A 10% handling fee + Return shipping charges will also be deducted (or must be paid directly by the customer). You are required to drop off the item at the courier instructed by our team.
Non-Returnable Items:
- Personal hygiene items (e.g., undergarments, masks)
- Customized or personalized items
- Used, washed, or damaged items due to customer handling
Refunds:
You may request a refund within 7 days of receiving your order if:
- You received a damaged, defective, or incorrect item
- Your order hasn’t arrived within 30 days from the purchase date
- The item received is significantly different from what was advertised
- If the return is due to customer-related reasons (e.g., change of mind, wrong size ordered), a handling/restocking fee of 10–15% + Shipping Charges if any may be deducted.
- Refunds are issued to the original payment method.
To start the Refund process, Please send us the mail support@easemythings.com. with the following information’s:
- Order number (#EMT123456)
- Video or photo showing the product and its complete packaging, including any accessories, manuals, and documentation.
- Refunds are processed within 7–10 business days after the returned product is received and inspected.